Support & Managed IT

At IT247, our remote tools monitor your network infrastructure and devices, this allows us to pro-actively address any issues before they arise.

We offer a range of IT Support and cyber security protection levels, we have tailored these packages for small, medium, and large organisations.

e.g., Level One would cover a company that is looking for unlimited remote IT Support with an award-winning threat detection solution.

Level Three would then cover a company for absolutely everything, IT Support, Threat Detection, Spam Filtering, Email Backup and Web Protection.

IT Support Packages

  • Protection Level One

    • Benefits are:
      • We pro-actively monitor systems every 60 seconds
      • Devices fully protected with our Award Winning Anti Virus Solution - SentinelOne
      • Unlimited remote, email and telephone support
  • Protection Level Two

    • Benefits are:
      • as Protection Level One, plus
      • 99.9% of spam blocked with our advanced filtering
  • Protection Level Three

    • Benefits are:
      • as Protection Level Two, plus
      • Email data protected for disaster recovery
      • 99.9% of malicious websites blocked
      • Staff workstations backed up twice per day
  • 24/7 - Server Support

    • Benefits are:
      • Your Server will be pro-actively monitored every 60 seconds
      • Windows patches installed
      • Anti-Virus + firewall monitored
      • Backups monitored
      • Internet connections monitored
      • Overall network supported